SORT – Launch of JISC and RLUK Resource Discovery Vision

This final session of the day is to launch this ‘Resource Discovery Vision’ which was developed by a Taskforce (of which I was a part – so I may be biased). David Baker (Deputy Chair, JISC) is introducing the work of the taskforce and the resulting vision.

Terms of Reference were:

  • Define the requirements for the provision of a shared UK resource discovery infrastucture for libraries, archives, museums and related resources to support education and research
  • Focus on metadata that can assist in access to resources, with special reference to serials, books, archives/special collections, museum collections

The reasons for developing this vision:

  • to enable UK HE to implement a fit for purpose infrastructure to underpin the consumption of resources … for the purpose of research and learning
  • To address the key challenge of providing end users wit flexible and tailored resource discovery and delivery tools

The vision:

UK students and research will have easy, flexible access to content and services through a collaborative, aggregated and integrated resource discovery and delivery framework which is comprehensive, open and sustainable.

The aim is to realise the vision sooner rather than later – by 2012:

  • Integrated and seamless access to collections in libraries, museums and archives in UK HEIs
  • Creation of through and open aggregated layer – designed to work with all major search engines
  • Provision of a divers range of innovative and personalised resource discovery services
  • Avoidance of duplication of effort
  • Existing resource discovery services encouraged to develop and innovate
  • Data will be available to commercial organisations to develop services
  • Data and functionality will need to be diffused to other software

David stresses that focus initially on UK HE – but this is focus for first phase and doesn’t rule out wider consideration later.

What now?

  • Programme of Work
  • Ongoing dialogue
  • Buy-in
  • Partnerships
  • Quick Wins

Now Rachel Bruce to give more detail:

What does the vision address? Looking at The (Digital) Library Environment: Ten Years After by Lorcan Dempseyhttp://www.ariadne.ac.uk/issue46/dempsey – two points specifically:

  • “Aggregation of supply and demand”
  • “Making our data work hard, egagement and co-creation”

What is an aggregation? Need to look at how we work with national and international aggregations – e.g.:

  • COPAC
  • Archives Hub
  • Repositories K
  • Digital New Zealand
  • Europeana
  • Culture24

Rachel showing linked data diagram – not to say ‘linked data’ is the way forward, but that the vision is linked to this idea of linked datasets.

What are we doing? Implementation plan in draft at http://rdtf.jiscinvolve.org/wp/implementation-plan/

Rachel mentions some work I’m going to be involved with around a resource relating to Open Bibliographic Data (working with Sero Consulting and Paul Miller from Cloud of Data)

Now Mike Mertens from RLUK talking about their involvement and view. Resource Discovery highlighted in RLUK Strategic Plan (2008-2011)

RLUK is able to deploy an aggregation of some 16 million items, and has a strong belief in open data and public good. RLUK current sells metadata – so making this available openly and freely this has an impact on their income – means change in meaning, relevance, business operations, scope and purpose. [really glad RLUK is tackling this head on – great to hear this recognition of the real impact and the willingness to deal with this]

Comments and Q & A

Q: (Linda somone?) How does this relate to other initiatives – e.g. we are already putting data in Europeana

A: (Rachel) Need to build partnerships – still work to be done

Q: (Gurdish Sandhu) Many libraries implement ‘new generation’ discovery tools – is this still a valid thing to do in the context of this vision

A: Obviously something that needs to be addressed. Have programme of work about how these tools work and how to surface this type of information on the web.

Q: (Gurdish Sandhu) If this service is only about metadata – won’t it put off users who are used to retrieving full-text via Google

A: (Mike) There is a risk – but finding out about something is still important. Better to try to bolster content to be produced which could link to things later. This is a vision – a firm push in the right direction

Q: (Peter Burnhill) [apologies if I’ve mangled this q] There is a difference between the digital and the physical – and discovery to delivery works differently. Should the focus be on one or the other?

A: (Rachel) Yes, there is a difference – some work on this already underway

Comment: (Paul Ayris) Putting vision in European context – especially Europeana – build a Pan European aggregator to feed metadata into Europeana. Would prefer to work with National level aggregators – which isn’t currently possible in the UK – but this vision might enable it.

SORT – Advanced text mining tools and resources for knowledge discovery

Penultimate session of the day – Sophia Ananiadou from NaCTeM (National Centre for Text Mining)

What is text mining? – takes us from text to knowledge.

  • Yields precise knowledge nuggest from sea of infomration -> Knowledge Extraction
  • Extraction of ‘named entities’ – e.g. names of people, institution names, diseases, genes, etc. etc.
  • Diovery of concepts allows semantic annotation and enrichment of documents – improves information access (goes beyond index terms) and allows clustering and classification of documents
  • Extracts relationships, events and even opinions, attitudes etc. – for further semantic enrichment

Need a toolkit:

  • Resources – lexica, grammars, ontologies, databases
  • Tools – parsers, taggers, named entity recognisers
  • Annotated corpora
  • Domain adaptation

Sophia talking in a bit more detail about how you go about doing text mining:

  • Start with syntactic analysis
  • Use Named Entity Recognition to extract terms/semantic entities
  • Use parsers to extract other aspects – events, sentiments etc.

All this allows the creation of annotations – semantic metatdata.

Some examples of text mining applications:

Sophia suggests we should be integrating ‘Language Technology’ into open and common e-research infrastructure to enable the use of text mining tools on the content. See U-Compare tool from NaCTeM – http://www.nactem.ac.uk/u-compare.php

Q & A

Q: (David Flanders) If I was a repository manager which tool would you recommend I play with first?

A: All of them! Need to work out what you want to do and pick appropriate tool

SORT – Linked Data: avoiding a ‘Break of Gauge’ in your web content

Tom Heath from Talis… slides at  http://tomheath.com/slides/2010-06-manchester-inked-data-avoiding-breaks-of-gauge-in-your-web-content.pdf

Tom using his journey to work (Bristol -> Birmingham) as analogy …

  • 25 minute walk to the station
  • Train Bristol Temple Meads -> Birmingham New Street
  • Train to Birmingham New Street -> Birmingham International
  • Bike from Birmingham International to Talis offices

The Rail network allows this to happen. However, if we look back to 1800s – same journey would have taken around 4 days before rail link was built (Birmingham to Gloucester railway – see http://en.wikipedia.org/wiki/Birmingham_and_Gloucester_Railway). However, even when rail link was built, had to change at Gloucester to get train to Bristol because the track Bristol->Gloucester was a different gauge to Gloucester->Birmingham.

The situation for data in HE is currently like the picture before the national rail network was developed – lots of isolated nodes of data. While possible to do custom links between various datasets – it is difficult to answer questions that might require links across many datasets.

At the moment we might be able to mashup data from several sources – but it costs us each time we do it (as with changing trains at Gloucester). Linked Data makes it possible to combine the data without this ‘each time’ cost.

Tom’s ‘take home’ messages:

  • Building physical networks adds value to the places which are connected – the Birmingham<->Bristol railway was built for a reason not arbitrarily – allowed transport of goods from a port to inland city
  • Buidling virtual networks adds value to the tings whih are connected
  • Linked Data enables us to build a network or ‘Web’ of data sets

How?

  • No need for a ‘Big Bang’ – exploit existing infrastructure; build a backbone
  • Costs? – As for any infrastructure investment; Bootstrapping cost vs cost savings and value of things that wouldn’t otherwise get done

Q & A

Q: (David Flanders) Are there some examples that people can look at for guidance

A: Biggest example – data.gov.uk – example of infrastructure that allows devolved ownership of URIs – which separates out the URI namespace from Department names etc. – lots of really good practice. See also Jeni Tennison’s blog – http://www.jenitennison.com/blog/. If the UK Government can do it – any University can do the same.

Q: (Mike Ellis) Conceptually great, but reality it is too hard – better to do what you can?

A: Don’t agree 🙂 Anyone can get the idea of a network of things connected – just draw a spider diagram and you’ve got the idea. The technical challenge is new – but there are always technical challenges – we all need to learn new things to deal with this – but whatever happens next this will be true

Q: (Peter Burnhill) Machine readable is key. In the past we got hung up on ‘channels’ as opposed to data models. Need to move to the place where publication of schemas is a great thing to do.

A: Agree. Any institution publishing ontologies or vocabularies that is then reused – gets ‘credit’ by reuse of their URIs …

Q: (David Kay) I’m with Mike – this is closer to solving the ‘authority file’ problem rather than data model problem. If we’ve continually failed to solve this problem aren’t we bound to fail with this attempt as well?

A: Need to stop thinking of a ‘authority’ answer – may have lots answers – and may be contradictory. But this is what will allow you to scale – you will use the one that is most useful to you.

Q: (Liz Lyon) Just to mention ‘Concept Web Alliance’ in Bioinformatics is looking at describing concepts using RDF http://conceptweblog.wordpress.com/

SORT – Geo-spatial as an organising principle

James Reid from EDINA (presentation available at http://prezi.com/n8ui3umrjxfh/survive-or-thrive/)

Digimap has just had its 10th birthday – a practical exemplar of the efficacy of shared services.

Geo-spatial information has had huge and rapid takeup over recent years. What are the drivers behind this?

  • Grass roots – hacker driven, web 2.0 type approach – informal
  • Top down, governance heavy, standards driven – formal

Technology drivers – increasingly we all have GPS devices (even if we don’t know it)

What is Geospatial? Can be direct – aerial photography, mpas, etc. Also indirect – e.g. location information on Flickr

80% of all organisation information is geographic.

James talking about ‘Unlock‘ (http://unlock.edina.ac.uk/) – a range of tools – e.g. Indirect georeferencing can happen through different routes – places names, parish names, coordinates, postcodes – Unlock allows these to be transparent by translating from one to another. Buidling an infrastructure for geospatial services (think I got that right)

Inspire – European Directive to improve the sharing of geospatial information, and make more accessible to the public – now part of UK law – http://inspire.jrc.ec.europa.eu/

Inspire applies to universities, and covers aspects such as discovery and licensing as well as just making data available. Inspire covers a wide range of data – especially if you look at Annex III – likely to impact on Universities (looks from the roadmap at http://inspire.jrc.ec.europa.eu/index.cfm/pageid/44 that this means December 2013 is a date to look at for Annex III)

Things we need to be looking at (from industry ‘Foresight’ study):

  • Augmented reality – forecast to become mainstream in next 5 years
  • Cartography and visualisation – to make sense of the vast amounts of geodata
  • Global
  • Satellite imagery
  • Semantic web
  • Software: Rise of Open Source, realtime 3D, browser as primary UI

Also political and environmental drivers …

Many drivers not specific to Geospatial

Inspire is a ‘stick’ although also a ‘carrot’.

SORT – A toe in the cloud: working at web scale with Flickr

The afternoon at Survive or Thrive starts with a presentation from Jo Pugh from the National Archives talking about their experience of using Flickr.

National Archives – archive of the British Government – contains everything from 11th, 12th century manuscripts, to the web archive of the last UK government.

Jo made 8 arguments for putting pictures on flickr:

  1. Be a ‘shop window’ bringing content to new audience
  2. User tagging will creat folksonomies – which will make things easier to find
  3. Content will proliferate acrsoss the site
  4. It supports annotation – tool for teaching/learning
  5. Users will tell us more about our collectionat than we know
  6. Users will embed content on their own sites and so can the National Archives
  7. Users will repurpose large bodies of our content in interesting ways in mashups
  8. Users can post their own content

Perhaps also some arguments over speed (faster to upload to flickr than locally?), and familiarity (people already using Flickr)

Cost – $25 per anum is a pretty good deal for putting pictures online. Low resource means low risk.

Working at webscale doesn’t mean people are going to start using your content automatically. It’s Flickr that is working at webscale – not your content. Flickr ‘Commons’ helps – exclusive membership and more likely to get interested audience. The National Archive collection is almost exclusively ‘Crown Copyright’ – whereas Flickr Commons default is ‘no known copyright restrictions’ – although as National Archive have power of Crown Copyright they can allow reuse – which also fits Flickr definition of ‘no known copyright restrictions’

Jo wants to be the Library of Congress (i.e. emulate their success on Flickr) – currently only achieving a 10th of the views that LoC has achieved.

Jo saying the user community on Flickr (specifically Commons) to be ‘good’ – tend to attribute when they use etc. Compared to wikicommons for example. However you still have to expect the unexpected – e.g. this re-editing of a photo http://www.flickr.com/photos/big_lion_head/4463202111/

However, need to be careful to judge use and reuse – it is all engagement with content and difficult to judge value of this.

There is a developer community working around Flickr – need to think about engaging them – they may build stuff you’d like to have done:

Some things don’t work so well on Flickr – navigating multipage or multipart documents for example. Need to recognise these limitations. [quite suprised there isn’t a ‘book reading’ app already for flickr to allow you to flick through pictures in this way?]

The NA haven’t been as successful in getting user contributed pictures as they’d like. Some work happening here but not going to happen on Flickr, but rather a local system.

National Archive doing lots of interesting things – experimenting. Jo mentioned a new site for experimentation – TNA Labs – going to be launched v soon – probably next week.

Don’t know how long Flickr will last – or how long the audience on Flickr will last. Can get content out though.

Q & A

Q: (from Wikimedia) What were the problems with doing wikicommons?

A: Some issues with attitude – just scraped pictures and did nothing interesting with them. (Wikimedia saying, would be talk)

Q: (William Kilbride) (oops, got distracted and missed the thrust of this question) – something about using volunteers to build community on the site maybe?

A: We aren’t good at Digital Engagment. Need to improve – haven’t been as imaginatives as we could have been in the use of volunteers

SORT – 1st Morning Q and A

Q: (Paul Miller to Dan) Are you suggesting that the budget/resource issues are an opportunity to do the right things – that we’ve always know we should do?

A: Yes – its about a change in tactics, not a change in strategy

Q: (David Prosser to Mike) Is DRM really dead in the water? Especially in the Academic sector

A: From a ‘world’ perspective – DRM is very unpopular and ineffective. History shows that ‘the web’ leads the way – we should be looking at what has happened with iTunes etc.

Q: (Joy Palmer to Mike) Do you see any tensions between ‘open and free’ to achieve webscale and the ‘shared services’ agenda

A: Yes – already can see tensions with institutional IT and external provision. Free isn’t just about financially free – means ‘accessible’

Q: (Paul Miller to Mike) You said ‘open and free’ leads to eyeballs – but are eyeballs what we want? E.g. Times online strategy – they accept a drop in users because they believe they are focussing on key users

A: Yes – this isn’t about flogging stuff. But there is a driver to make public assets publicly available – need to find ways of opening up to wider audience

Q: (Catherine Grout I think to Mike) How do you think the publishing industry is responding to the challenges you have outlines

A: It’s important that the Times is putting content behind paywall – because it might just work – even though we all expect it to fail. But while commercial sector is starting to grapple with these issues – look at Guardian vs Times. In the academic publishing sector – not so much – really not tackling these issues – not experimenting and taking risks which they should do.

Q: (Peter Burnhill to Mike) Academic publishers have an amazing business model – content is free (to them) and customers pay a year in advance – they’ve got more to lose than commercial publishers. … other stuff (sorry, missed this)

A: Cultural sector starting to realise possibilities offered, need to do more

Q: (Liz Lyon to all) How aware of senior managers (in HE) of the issues raised today

A: Mike: a bit of awareness – but need to start building arguments

A: Rachel: lots of discussion at JISC conference this year – so suggests awareness growing. Need to look at the example of the Open University – not enough being done yet to learn lessons from this

A: Catherine Grout – real challenge is keeping these issues on the political agenda. While there is still pressure to open up Government data, will this continue out to other areas.

Q: (Paul Ayris) Where are universities (in UK and Europe) in terms of being aware and able to do this stuff? Who leads the changes at an institutional level? A great challenge is to identify the vision, and then the leaders. Sense is that in the UK we have a vision, but how we share it, and who leads – challenging if exciting.

A: From Dan: always a couple of people at the top who ‘get it’ – but often seen as cranks. Consultants often brought in to advise – but usually from management consultancy perspective. However, when consultants team up with sector expertise – can have a huge effect (good news for me I think!)

Q: (Jo Pugh? from National Archives) Bit surprised people so gloomy – Government leading the way – noone wants to be behind the Department of Transport in being open!

Q: (?) Instituions aren’t geared up to think about their USPs and competitive advantage – need more effort in these areas. The SCA started on this, but more needs to happen.

A: Mike: When worked at Waterstones was easy to measure ‘success’ – but when he moved to the Science Museum suddenly harder – what to measure when your aim is awareness/communication

Q: (?) Can’t regard HE as single sector – think about Russell Group, Guild HE, Million plus group – benefits are not the same to each of these segments

SORT Session 3 – If you love your content, set it free

This session by Mike Ellis from Eduserv. Know’s nothing about libraries and archives, but worked in Museums. Slides will be on http://www.slideshare.net/dmje

Mike going to try to get through lots of slides… (this is going to be a challenge then!)

Mike starts with 3 thoughts:

  • What value and free mean in a web world
  • how the network has changed us
  • what to do about it

What does ‘value’ mean?

In this particular context value equates to scarcity – the more scarce something is, the more valuable it is – although we need to consider context (diamonds not valuable when you are dying from thirst)

‘Theory of Marginal Utility’ – any particular unit becomes worth less as the availability increases

Scarcity is OK until content arrives on the web when you get:

  1. radically less cost for distribution – e.g. newspapers, music
  2. nearly ubiquitous piracy opportunities – so easy it becomes invisible (even to those doing it) – The scarcity model starts to fail – issue becomes one of usability rather than scarcity.
  3. Users with hugely different expectations. move away from ‘ownership’ to define ourselves – more about emotional attachment (see piece by Martin Weller). ‘Users’ are changing – lazy, fickle, mobile, search-focused and expecting free

These 3 things are relatively well understood but very radical.

What should we do?

1. recognise that this isn’t just a ‘blip’ – this is not going away. Many old business models and practices simply don’t work any more – and will never work again. Others may work, but will need to change to fit into the new world.

2. notice that ‘value’ hasn’t disappeared, but just shifted somewhere else. Examples of Paulo Coelho and Lady Gaga – both saying they are happy to see people using their content for free – Paulo Coelho was essentially about marketing leading to increased sales. For Lady Gaga touring is where the money is [my comment – not sure that this reflects the experience of most musicians? – perhaps there just isn’t money in being an artist?]

For example – Chegg.com – textbook rentals via the web

3. things that can’t be copied are things that get value

Things like trust, authenticity, immediacy is where value lies. e.g. you can give away software but sell support/expertise

4. your content is like a teenager

If your content is on the web, it is out of your control. The only thing you can do is trust that it will return in the morning 🙂

5. If you can’t re-use it, you’ve wasted it

Possible to increase value by enabling re-use – it costs you to produce this data, so why not get best value. And once it is on the web, people will scrape it – you just make this more difficult

6. this is about content and user experience – not about technology

HE institutions are simply not close to being user-centric enough

7. the future is uncertain – open stuff helps with uncertainty. We can focus on content not on how it is held or building restrictive distribution systems

8. it doesn’t really matter how you do it (make data open)

Do what you can – dont’ worry about how – as long as done in loosely copuple way

9. recognise it is about eyeballs

The web is only one mechanism for access – 75% of traffic to twitter is via API – this means people are accessing through a huge variety of ways – widgets, iPhone apps, clients etc.

“Losers wish for scarcity. Winners leverage scale” – Ian Rogers

SORT session 2 – JISC strategic aims and activites and the SCA

Rachel Bruce now to talk about JISC aims and activities…

Referencing the Follet Report – 1993 “The emphasis is shifting towards information and information access. This has profound and far reaching implications, and all institutions act to ensure that they are in a position to deal with these to best advantage.” – how far have we moved on from here?

DNER was a response to this – and the JISC Information Environment – easy to forget that this was visionary – and now we can dissect the IE in hindsight, but too easy to forget how difficult this stuff is – and also to lose sight of the fact that the JISC IE was built on things that continue to be relevant even if specific standards or approaches have moved on.

Start to see major shift in 2003 – we start to see the dominance of Google and the move towards the web as an interactive platform where we both create and consume content.

Need infrastructure to manage, share, discover, access and preserve digital content.

Rachel showing Lorcan Dempsey illustration of the library sitting on the boundary between managed content and consumer content.

Now Catherine Grout talking about the Strategic Content Alliance. The SCA looked at the importance of partnership, policy and practice – how does the work of JISC relate to the work of the BBC and other public bodies. Interestingly Becta was a key partner in the SCA – what happens now? Possibly we’ll see more of a move to ‘local’ away from centralised investment – what will this mean? No-one knows at the moment.

The SCA worked to:

  • identify the best of current practice around creating, delivering and sustaining online content
  • To put this into a framework that can be shared with others

Catherine getting through a lot of stuff – sorry struggling to keep up.

SCA worked on

  • Audience analysis
  • Business models and sustainability
  • IPR/Licencing
  • Internet Marketing, SEO (search engine optimisation) and Writing for the Web

Producing a  series of reports, case studiens, events and/or tools in each case.

SCA has also developed a Presentation Layer – Digipedia

In the next few years it is going to be important to keep these issues in the minds of policy makers. Need practitioners to be able contribute to this and feedback how they are using it.

Survive or Thrive

I’m at Survive or Thrive in Manchester for the next 2 days (http://www.surviveorthrive.org.uk)

Kicking off with Dan Greenstein, Vice Provost from the University of California. I’ve included quite a few quotes below, but as I’m live blogging these should be taken as paraphrasing not verbatim – and any mistakes are my own, not Dan’s!

A couple of quotes from Dan as he introduces his talk
“None of us put on our CVs that we wanted to oversee the downsizing of the University as we know it”
“I’m assuming there is going to be a whole lot of hurt”

Need to ask about the investments institutions will (or will not) make in there libraries. Dan going to take the university and college is the unit of analysis – because they are the vehicles through which investment flows into the acadeic library and potentially into shared library services.

“The challenge for library funding is that it comes from the same revenue stream as funds the core teaching units” (think I got that right). A decision to fund the library is a decision not to fund an academic/teaching post.

Dan says you can always find 10-15% cuts in HE – but 20-25% means fundamental transformation. Dan not going to focus this morning on what can be done, but what should be done.

From 1980-2000 there was a phenomenal growth in student numbers in the UK – and thus a drop in the cost per student – make savings through efficiencies of scale. This in actuality means improved participation rate but a deteriorating student to faculty ration.

Libraries have benefited from budget increases, but spend per student drops – as has the library budget as a proportion of the overall institution budget – that is we are getting a smaller slice of a larger cake. At the same time there have been huge increases in the cost of material – 51% increases in journal subs (2001-2006) and similar (if slightly lower) increases in mongraph costs.

Alongside this cost of materials, libraries have been investing in new services and materials – digitisation, supporting innovative research, dealing with Open Educational materials etc. etc.

Dan says we’ve seen library staff more embedded into academic departments in some areas – not sure how far UK and US practice differs here? Except in medicine in the UK I’m not so aware of this type of embedding, and would say my experience is that subject librarians have struggled to keep up the level of engagement they previously had either due to decreased resource, or changing idea of role (focus on information literacy etc. as opposed to direct engagement with research?)

So – real strategies being considered at UC (University of California):
Collection Management
There is a lot of multiple redundancy in library collections (e.g. based on OCLC analysis). At the same time since the 1940s there has been an explosion in book production. The market is doing mass digitization of the legacy of print materials. Current and in-print material increasingly being made available as e-books.

Dan says: “Redundant management of print materials is insane”

Why do we keep doing this – we invest huge amounts (once you factor in the cost of acquisition, and the cost of storing the material) in maintaining our print monograph collections, most of which suffer from multiple redundancy.

Dan suggests: “Let’s aim to collect the unique generally and the general uniquely” (is there any evidence that reduction in investment in the general collections would result in a move or investment to special collections?)

What would it take to stop this?

  • Secure management of digital copies
  • National repositories for the print ‘copy of record’
  • Localized print on demand and download to the handheld

Dan says – we know how to do this. So why aren’t we?
(I’d question whether we can know if this is going to save money – has going electronic with our journal collections saved us money?)

Could be optimize scarce library funding by:

  • supporting next-generation collections with the same institutionally based fund source that are currently deveoted to traditional library acqusitions (‘traditional’ can encompass print and digital)
  • Would this force a more realistic approach to prioritization and budget trade-off

“No money should be spent on Open Access that doesn’t come out of the library materials budget”

Could this type of strategy result in the development of an institutionally-responseive suite of national digital library services?

  • Consortial licensing that creates ‘collections’ that are profiled to suit institutions with different academic profiles and information needs
  • Discovery to delivery services that orient towrads the individual (inclusing the coordinated cataloging and technical services, and electronic records maangement strategies that that entails)
  • A national institutional repository strategy implemented at the departmental or individual not instituional level

Dan argues that the ‘institutional’ layer for repositories doesn’t make sense – as a consumer he isn’t interested in the output of a specific institution – I agree, but there is a question of how funding works – it may be the institution has an interest in creating institutional collections?

Dan recognises that all this would require huge effort – but argues that it would “leverage exceptional (world-class) nationa infrastructure and distributed library resources in order to:

  • eliminate redundant effort
  • save cost without encroaching on service
  • and if done properly, return real value to universities and college whose investment would be at once essential to sustain and focus the effort

Dan mentions Deepdyve as an example of micropayments for academic material. If we (libraries) don’t change the market will do it to us. For me this is the crux of it – if this is the case – what is the justification for libraries? I’m not sure Dan has said why we need libraries in this scenario? What is our value proposition in a scenario where collection management is done by the individual choosing items for their own collections? To compare to the move in the music industry away from albums to individual tracks – while we can regret the passing of the ‘album’ in music meaning that there is a tendency to converge on the most commercial individual tracks – and expect that the range of music we listen to becomes more limited as a result – but do we know how to stop this?

Dan goes on to argue that if we make the moves he is suggesting it potentially frees up local resource to support students and faculty where they need it.

The key challenges Dan sees are:

  • Communicating the benefits
  • Leadership problem – kick starting an economy for shared service will require intervention at the VC level, and it is very difficult to get their attention. Need to be careful to get the right message – you get attention by talking savings, but this is not the point – we have opportunity to transform and this is what we should be doing
  • 1st mover problem  – who makes the first move? This can’t work unless we do it at an appropriate scale across several (many?) institutions
  • Scope creep – driven by the possibilities in the online information and the needs of the few
  • Threat to local autonomy
  • Threat to the local academic library and academic librarian

“The library will become a broker” – Dan is convinced this is what will happen no matter what.

If you are look at a permanent budge reductions of 25% +, then an ‘orderly retreat’ beasts a disorderly one.

In a networked digital age and a transformed globale economy the academic library will be fundamentally changed…

Q & A:

Q: (David?) Just a comment – changing economic model – i.e. lift of student fee cap – will have huge impact. Believes (as an ex-VC) there is a chance to take action and a ‘segment’ level (probably not national level)

Q:(David Prosser, RLUK) UK Research Reserve focuses on deduplication in journals – need to look at this for monographs. There are problems in moving investment from core collection budget to Open Access costs – Open Access needs larger initial investment than perhaps can be funded.

A: We can’t support two models of scholarly communication at once – institutions need to face up to this and take the issues raised by OA more seriously. We (libraries/universities) are

Q: (me ) question about what the value proposition of libraries is in a disaggregated, disintermediate world Dan describes

A: Basically – there is going to be a huge need for people with information skills – whether they end up being organised as a ‘library’ is another question – and may depend on local politics and policies

Dan says – some of this stuff is things that a small group of people have been talking about and saying we should do for a long time. Now a much larger set of people are interested.

Is it rude to tweet?

Earlier today Stephen Cook started discussion started on the CILIP Communities forum about the ethics of tweeting – in the context of the increased use of twitter at events, and the recent issues around tweets from the BA/Union negotiation meetings.

I started a response on the forums, but it got rather long, and also touched on a number of things I’ve been meaning to blog anyway, so here are some thoughts…

Private vs Public

Firstly to deal with the ethical question – the question of sharing confidential information in a public forum. It is clear to me that to share something told to you in confidence – whether individually or within a meeting or event – is unethical – and so far on the CILIP discsussion no one has disagreed with this. However, while some meetings are clearly closed and some clearly ‘public’ – there may be some circumstances that are less clear. For example, if you are attending an event held by a vendor specifically for their customers, how much of what is said might be intended for customers only, and how much can be shared with others? I think individuals who are reporting such events (by whatever medium) need to consider this. As a personal example, I often blog events I’m at, and I have once been asked to amend a post because I’d shared something that wasn’t intended (at that time) for public consumption – I was happy to take it down.

Are computers distracting?

The question of distraction often comes up – but I feel many conflate the use of a computer, with the activity being carried out on the computer. When I started taking a laptop to conferences it was purely to type notes – my handwriting was, and is, appalling, and I can type quickly (as an aside, learning to touch type was one of the most useful things I’ve ever done!).

Having started typing notes, I then decided I may as well publish them on my blog – it was a convenient place to put them (I can always go back and find the stuff I wrote by date, or by event), it was easy to share with colleagues, and of course the wider world.

More recently I’ve started to tweet (sometimes as well as, sometimes instead of, blogging)

I find it hard to see that this has changed how distracting I am as I type away on my keyboard – but I can see that typing away on my keyboard could be distracting – I’d say creates more noise than if I used paper.

Some recent events have started to have a ‘quiet area’ available for those who don’t want to find themselves sitting next to someone busy clattering away on their keyboard – which seems a reasonable compromise, but possibly only practical in a larger venue.

Is it rude to do things other than pay attention to the speaker?

Some would say yes, some would say no. I’m not sure there is any way around this I’m afraid. While for some doing other things while someone is speaking – whether it is passing notes on the back row, or broadcasting your thoughts to the world – is just rude. The speaker has made the effort to come and talk, and the least the audience can do is pay attention.

For others it is OK to do other things as long as it is relevant to what the speaker is saying – for example engaging with comment and discussion about the issues the speaker is raising.

And for others, if the speaker isn’t holding their interest, or they have other things to do that they feel are important, they think it is OK to ignore the speaker and get on with something else (work or play)

Honestly, I’ve done all three of these – although the final category I’d struggle to defend as not rude in some way – but on the otherhand I can say that sometimes being reachable on email by colleagues etc is what has made it possible for me to attend certain events – so I guess I’m saying that it is rude, but perhaps not unjustifiably rude in all cases.

Do you miss stuff because you are blogging/tweeting etc.

Speaking personally – yes – I do. Sometimes I’m busy making a note of what the speaker has just said, and replying to online comments, and I do miss the next point being made. I see this as a compromise – since at the same time I’ve missed something from the speaker, I may well have had my understanding of what the speaker has said previously illuminated by an online comment. It really is swings and roundabouts.

I’d also say that the truly great speakers I’ve see have defied my ability to tweet/blog etc. In some cases they’ve held my attention so absolutely that I’m not willing to miss a moment. In other cases what they bring as a speaker – charisma, charm, presence, etc. – cannot be caught (by me at least) in writing – the presentation is not about what they say, but how they say it. An example of this was seeing Tim Smit talk – you can see how I struggled to blog this.

and finally …

A couple of thoughts to finish off.

Firstly, it is easy to make a mis-step in public when using social media – when everything you write is public. Sometimes you may feel speakers are not very good, and the temptation to share that to a circle of friends is immense. It is easy to forget that you may have an audience larger than the people you know – for example the speaker themselves may see your comment. I had some experience of this when I made some snide comment online about a TV programme – ‘Only Connect‘. I was mortified when someone involved in the programme tweeted me back with a comment defending it. I hadn’t intended my comment to be ‘public’ in that way, and I’d forgotten, for a moment, that my online audience wasn’t just the people I knew (and over time I’ve come to really enjoy Only Connect!).

Lastly I believe event organisers and speakers have to take responsibility for engaging with these new channels of communication, and how they are managed. There is a great blog post from Andy Powell on eFoundations about his recent experience chairing a session with lots of virtual activity and the challenges it presents. There is also some really good stuff in this post (and comments) on the Ramblings of a Remote Worker blog by Marieke Guy.